Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

CHLPREP LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Information You Provide

Name: Used on your certificate
Email address: Used for receipt and communication
Payment information: Processed securely by Stripe (we do not store card numbers)

Information Collected Automatically

Course progress and quiz scores
Browser type and device information
IP address (for security purposes)
Cookies for session management

3. How We Use Your Information

To provide and deliver the course and certificate
To process payments
To send you receipts and course-related communications
To respond to your inquiries
To maintain records for certificate verification
To improve our services
To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

Payment processors: Stripe processes payments securely
Service providers: Hosting and database services (Supabase)
Law enforcement: When required by law or to protect rights
Certificate verification: Limited information (name, course, date) is available for certificate verification

5. Data Security

We implement appropriate security measures to protect your information, including:

HTTPS encryption for all data transmission
Secure password hashing
Limited access to personal data
Regular security reviews

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for:

Certificate records: Indefinitely (for verification purposes)
Payment records: 7 years (for legal/tax compliance)
Course progress: 1 year after completion
Email communications: Until you unsubscribe

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion (subject to legal retention requirements)
Opt out of marketing communications
Request a copy of your data

To exercise these rights, contact us at support@chlprep.com.

8. Cookies

We use essential cookies for:

Session management (keeping you logged in)
Saving course progress
Security (preventing fraud)

We do not use advertising or tracking cookies. You can disable cookies in your browser, but this may affect Service functionality.

9. Third-Party Services

Our Service uses:

Stripe: Payment processing (Privacy Policy)
Supabase: Database hosting (Privacy Policy)
Cloudflare: Hosting and security (Privacy Policy)

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Your continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or requests:
Email: support@chlprep.com
CHLPREP LLC
Oregon, USA